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E-mail : neatraining@hotmail.co.uk Phone : 01914421989 Mobile : 07985 668966


You may not think that working at a fun activity centre or as part of an adventure course in the heart of a National Park is too risky, especially if you have plenty of experience in your field. When you look at certain activities though, and the various risks associated with them, it becomes all too apparent that the proper training is required, not only for your sake, but for the sake of your clients too.

For example, if you are an instructor or a supportive member of the team at a treetop adventure park, working at height will be part of your daily routine. As such, you’re unlikely to give it a second thought. This is fine for the most part because you know what you are doing, and your daily schedule is pretty uniform.

But what about when the unexpected occurs?

Being skilled in your role is only part of the puzzle; an important part, no doubt, but it is by no means the defining feature or your top priority. Safety always has to come first. You have to be aware of the risks, be able to counteract them, and be prepared should the worst case scenario arise.

Of course, you can’t anticipate every possible outcome, but you can make every effort to ensure that your skillset includes the proper safety training, as well as any other training relevant to your role.

Below, we have listed just three types of training you should invest in, either as an individual working at height in the leisure industry or as an employer responsible for the safety and well-being of staff and members of the public.

Read on for more.

First Aid

Naturally, you wouldn’t ever want to be in a situation that called for you to put your first aid training to the test. But knowing what to do in case of emergency (however unlikely that may be) will offer peace of mind, and could prove life-saving if the worst should happen. It could be something as simple as administering first aid to someone who grazes themselves on a tree or rock, or it could be something more serious, such as knowing the recovery position and proper checks if someone has a fall or dealing with an allergic reaction. Either way, first aid training is invaluable, especially when working in potentially dangerous situations.

Working at Height

When you work at height, even for leisure purposes, getting the appropriate training can improve your safety and your confidence levels. Clambering through treetops, scaling walls and instructing others on how to sail through the air on a zip line or freefall attached to a harness all requires a certain level of know-how. Yes, you have been doing it since you were a teenager but have you been doing it every day whilst being responsible for the well-being of others?

If frequency increases the probability of you having an accident whilst working at height, then taking extra precautions is the most sensible route. You might not even be an instructor; if you are part of the maintenance team and you have to scale the same walls and scramble the same treetops to keep everything up to scratch, you too will need training in how to work safely at height.

Interpersonal Communication

Last, but not least is the need for training in dealing with people. Yes, predominantly, your job might be working with harnesses and things that are high up, but those coming for the experience will need more than a two-minute how-to.

Even if you are generally a sociable character with a happy disposition, knowing how to react to different people and how to communicate on different levels (children/adults, newbies/veterans) will make life easier. For example, you might have a confident individual who enjoys the rapport in your morning session, and someone who turns out to be terrified of heights and needs calming down later on.

Now, these three examples of essential and relevant training for those working at height in the leisure industry are just the start. The next step requires you to think about your role, decide what skills and risks need addressing and find the appropriate training courses. So start now and make yourself a safer, better-skilled worker.